Ticket Details (ID: 250010)
| id |
250010 |
| received_date |
2025-10-10 |
| delivery_date |
2025-10-14 |
| client_phone |
+218910123456 |
| client_name |
طارق نور |
| device_type |
KYOCERA |
| device_model |
ECOSYS M2535dn |
| device_defects |
paper_jam |
| device_serial |
KY42975318 |
| device_status |
repaired_delivered |
| paper_counter |
11200 |
| attachments |
usb_cable,paper,dvd |
| issue_symptoms |
ورق عالق في الدرج |
| diagnosis_date |
2025-10-11 |
| diagnosis_result |
مستشعرات درج ورق تالفة |
| spare_parts_needed |
مستشعر درج ورق |
| cost_of_diagnosis |
50.00 |
| cost_of_spare_parts |
95.00 |
| cost_of_repair |
65.00 |
| cost_total |
210.00 |
| repair_date |
2025-10-13 |
| technician |
فني صيانة 1 |
| payment_status |
paid |
| payment_method |
cash |
| client_notification1 |
2025-10-12 |
| client_confirmation |
2025-10-12 |
| client_notification2 |
2025-10-14 |
| created_at |
2025-12-01 07:44:15 |
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