Ticket Details (ID: 250008)

id 250008
received_date 2025-10-08
delivery_date 2025-10-12
client_phone +218948901234
client_name ياسر محمد
device_type SAMSUNG
device_model SL-M4070FR
device_defects black_paper
device_serial SS68245791
device_status repaired_delivered
paper_counter 9800
attachments usb_cable,charger
issue_symptoms الورق يخرج أسود بالكامل
diagnosis_date 2025-10-09
diagnosis_result عطل في وحدة التصوير
spare_parts_needed أسطوانة دروم
cost_of_diagnosis 50.00
cost_of_spare_parts 250.00
cost_of_repair 110.00
cost_total 410.00
repair_date 2025-10-11
technician فني صيانة 2
payment_status paid
payment_method deal
client_notification1 2025-10-10
client_confirmation 2025-10-10
client_notification2 2025-10-12
created_at 2025-12-01 07:44:15

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