Ticket Details (ID: 250007)

id 250007
received_date 2025-10-07
delivery_date
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client_phone +218947890123
client_name لينا فاروق
device_type RICOH
device_model SP C261SFNw
device_defects pulling_paper
device_serial RC57931468
device_status repaired_not_delivered
paper_counter 12300
attachments power_cable,paper,spare_parts
issue_symptoms سحب ورقة مزدوج
diagnosis_date 2025-10-08
diagnosis_result بكرات سحب بالية
spare_parts_needed بكرات فصل
cost_of_diagnosis 50.00
cost_of_spare_parts 85.00
cost_of_repair 70.00
cost_total 205.00
repair_date 2025-10-09
technician فني صيانة 1
payment_status unpaid
payment_method cash
client_notification1 2025-10-09
client_confirmation
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client_notification2
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created_at 2025-12-01 07:44:15

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