Ticket Details (ID: 250006)
| id |
250006 |
| received_date |
2025-10-06 |
| delivery_date |
2025-10-11 |
| client_phone |
+218946789012 |
| client_name |
عبدالرحمن سعد |
| device_type |
FARGO |
| device_model |
HDP5000 |
| device_defects |
lines |
| device_serial |
FG86420975 |
| device_status |
repaired_delivered |
| paper_counter |
4500 |
| attachments |
usb_cable,spare_parts |
| issue_symptoms |
خطوط على الطباعة |
| diagnosis_date |
2025-10-07 |
| diagnosis_result |
عطل في وحدة التصوير |
| spare_parts_needed |
أسطوانة تصوير |
| cost_of_diagnosis |
50.00 |
| cost_of_spare_parts |
300.00 |
| cost_of_repair |
120.00 |
| cost_total |
470.00 |
| repair_date |
2025-10-10 |
| technician |
فني صيانة 3 |
| payment_status |
partialy |
| payment_method |
cheque |
| client_notification1 |
2025-10-08 |
| client_confirmation |
2025-10-08 |
| client_notification2 |
2025-10-11 |
| created_at |
2025-12-01 07:44:15 |
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