| id | 250004 |
|---|---|
| received_date | 2025-10-04 |
| delivery_date | 2025-10-09 |
| client_phone | +218944567890 |
| client_name | خالد إبراهيم |
| device_type | EPSON |
| device_model | WorkForce WF-2860 |
| device_defects | blank_page |
| device_serial | EP13579246 |
| device_status | repaired_delivered |
| paper_counter | 3200 |
| attachments | usb_cable,power_cable,paper |
| issue_symptoms | الطباعة تخرج فارغة |
| diagnosis_date | 2025-10-05 |
| diagnosis_result | انسداد في رأس الطباعة |
| spare_parts_needed | رأس طباعة |
| cost_of_diagnosis | 50.00 |
| cost_of_spare_parts | 150.00 |
| cost_of_repair | 90.00 |
| cost_total | 290.00 |
| repair_date | 2025-10-08 |
| technician | فني صيانة 1 |
| payment_status | paid |
| payment_method | phone |
| client_notification1 | 2025-10-06 |
| client_confirmation | 2025-10-06 |
| client_notification2 | 2025-10-09 |
| created_at | 2025-12-01 07:44:15 |