| id | 250003 |
|---|---|
| received_date | 2025-10-03 |
| delivery_date | Deprecated: htmlspecialchars(): Passing null to parameter #1 ($string) of type string is deprecated in /home/esnaad/public_html/view_ticket.php on line 44 |
| client_phone | +218943456789 |
| client_name | سارة محمد |
| device_type | KONICA MINOLTA |
| device_model | bizhub C458 |
| device_defects | weak_prints |
| device_serial | KM54321678 |
| device_status | diagnosed |
| paper_counter | 21500 |
| attachments | ink_toner,paper |
| issue_symptoms | الطباعة باهتة |
| diagnosis_date | 2025-10-04 |
| diagnosis_result | حاجة لتغيير الحبر |
| spare_parts_needed | وحدة حبر ليزري |
| cost_of_diagnosis | 50.00 |
| cost_of_spare_parts | 200.00 |
| cost_of_repair | 100.00 |
| cost_total | 350.00 |
| repair_date | Deprecated: htmlspecialchars(): Passing null to parameter #1 ($string) of type string is deprecated in /home/esnaad/public_html/view_ticket.php on line 44 |
| technician | فني صيانة 3 |
| payment_status | pending |
| payment_method | cash |
| client_notification1 | 2025-10-05 |
| client_confirmation | Deprecated: htmlspecialchars(): Passing null to parameter #1 ($string) of type string is deprecated in /home/esnaad/public_html/view_ticket.php on line 44 |
| client_notification2 | Deprecated: htmlspecialchars(): Passing null to parameter #1 ($string) of type string is deprecated in /home/esnaad/public_html/view_ticket.php on line 44 |
| created_at | 2025-12-01 07:44:15 |