Ticket Details (ID: 250002)
| id |
250002 |
| received_date |
2025-10-02 |
| delivery_date |
2025-10-06 |
| client_phone |
+218942345678 |
| client_name |
أحمد خالد |
| device_type |
HP |
| device_model |
LaserJet Pro M404n |
| device_defects |
paper_jam |
| device_serial |
HP98765432 |
| device_status |
repaired_delivered |
| paper_counter |
8900 |
| attachments |
usb_cable,power_cable |
| issue_symptoms |
التقاط الورق المتكرر |
| diagnosis_date |
2025-10-03 |
| diagnosis_result |
عطل في بكرات السحب |
| spare_parts_needed |
بكرات سحب |
| cost_of_diagnosis |
50.00 |
| cost_of_spare_parts |
75.00 |
| cost_of_repair |
60.00 |
| cost_total |
185.00 |
| repair_date |
2025-10-05 |
| technician |
فني صيانة 2 |
| payment_status |
paid |
| payment_method |
card |
| client_notification1 |
2025-10-04 |
| client_confirmation |
2025-10-04 |
| client_notification2 |
2025-10-06 |
| created_at |
2025-12-01 07:44:15 |
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