Ticket Details (ID: 250001)
| id |
250001 |
| received_date |
2025-10-01 |
| delivery_date |
2025-10-05 |
| client_phone |
+218941234567 |
| client_name |
محمد أحمد |
| device_type |
CANON |
| device_model |
imageCLASS MF264dw |
| device_defects |
no_power |
| device_serial |
CN12345678 |
| device_status |
repaired_delivered |
| paper_counter |
12500 |
| attachments |
power_cable,paper |
| issue_symptoms |
لا يعمل الجهاز إطلاقاً |
| diagnosis_date |
2025-10-02 |
| diagnosis_result |
عطل في وحدة الطاقة |
| spare_parts_needed |
لوحة تحكم |
| cost_of_diagnosis |
50.00 |
| cost_of_spare_parts |
120.00 |
| cost_of_repair |
80.00 |
| cost_total |
250.00 |
| repair_date |
2025-10-04 |
| technician |
فني صيانة 1 |
| payment_status |
paid |
| payment_method |
cash |
| client_notification1 |
2025-10-03 |
| client_confirmation |
2025-10-03 |
| client_notification2 |
2025-10-05 |
| created_at |
2025-12-01 07:44:15 |
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